WPGRID HOSTING - Frequently Asked Question

Managed WordPress Hosting - FAQ

All our plans are fully managed.

DNS is important part of web site optimization. We reccomend to host DNS with Cloudflare, Google Cloud DNS or AWS Route 53. Open support ticket in case if you need support in changing DNS records.

Backups are scheduled at server level and you don’t need to do any configuration for the backups. Both local and remote backups are scheduled at server level.

Contact us via Live chat or open a support ticket to restore the backup. You could raise the request through WP Grid control panel also.

Use Live chat option with in WP grid or raise a support ticket through control panel or send an email to wpcare@wpgrid.io

Yes, we offer 7 day free trial and you could test drive all features during the test drive. Support is included as part of trial and please contact us via live chat for trial support. Use Siugn up trial link to sign up for no obligation free trial – Signup now

Yes, all plans comes with Email Hosting. Email is hosted on separate cPanel based email Server and it is shared enviornment.

We offer expert free migration of WordPress sites to our platform. Raise a migration ticket through the control panel.

Our support team will help you in migrating the site to our platfrom. 

Billing is monthly and renewal can be done online using the same payment thay you have used to purchase the service

We use Virusdie solution for the malware protection and malware scanning is scheduled to be running on daily basis. Automatic malware removal in included.

All our plans are hosted on dedicated VPS and our WordPress stack is custom built to have maximum performance. VPS provisioning and Server setup will take 15 minutes to 45 minutes.

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    Every layer of WP Grid is designed with security and performance. Multiple Firewalls, WAF, Daily Malware Scan &bacups